Sales Policy

No Birds will be sold without Buyer's Submitted Agreement to Sales Policy

A deposit of no less than 50% of the TOTAL sales price is required in order to hold a bird and must be received within 7 days of the request.

If payment is not received within the 7 day time period, the bird(s) will be released from the agreement and be available for sale.

Deposit does not include any shipping costs (Shipping fees will be invoiced separately from the birds as transportation costs may vary according to fuel costs and other variables)

Deposit and/or any monies paid on birds will only be refunded if birds are undeliverable on Seller's side, not Buyer's

Payment will be accepted via PayPal, Credit Card (through PayPal), Postal Money Order, or Personal Check.

When paying by Personal Check, bird(s) will not be released until the check has cleared
my bank.
    If checks are returned there will be a $35.00 fee charged.
    If paying via PayPal, please follow the directions that will be sent to you exactly to
    avoid the additional 3% transaction fee. If directions are not followed, buyer will be
    responsible for PayPal transaction fee.

Once a deposit has been received, payment-in-full must be received within 30 days, otherwise the sale will be considered cancelled and the birds will be placed back on the Sales List.

Unless prior arrangements have been made by the Seller, birds will not be held longer than 30 days unless the deposit is on birds still being handfed.
    If birds are to be held for more than the normal one month hold time, this time frame
    must be agreed upon by both Buyer and Seller at time of sale
    If bird is still being handfed, I will hold them for 2 weeks after they are available to be
    picked up. All hand-fed babies are held by seller until the bird refuses feeding for one
    week after being weaned (this one week is not included in the 2-week hold time)
    Most wean around 8-9 weeks, but some sooner and some take longer. Buyer will be
    informed as soon as babies are available for pickup
    If 1 or more birds are bought after original purchase but during this one-month hold
    time, I will extend the hold time an additional 2 weeks so long as a payment to include
    the new birds is made within 7 days of agreement to buy the new bird

No birds will be shipped or picked up without full payment being received. If birds are to be picked up and money is still due, then only cash will be accepted. No exceptions!

Buyer is responsible for all shipping costs, including, but not limited to: crate, health certificate (if required by Buyer’s state), air travel tickets/fees, and round trip gas mileage to outlying airports.

If bird(s) are not shipped, delivered or picked up by the final hold date, then a $1.00 per day, per bird boarding fee will be charged beginning the day the hold date ends until the buyer takes possession of bird(s). This charge must be paid in full before buyer can receive their bird(s).
    If bird(s) are not picked up for 2 weeks after the hold date expires, they will be placed
    back on the Sales List and no monies will be refunded.

If at any time during the sale, the Buyer cancels their purchase, any monies already paid will not be refunded to the Buyer.

Tinsel Tiels Aviary reserves the right to refuse sale for any reason

All sales are Final

~Health Guarantee~
Birds with a closed, traceable leg band are sold with a 72-hour health guarantee against
untreatable bacterial or viral illness. Refunds/exchanges are only made if the following
conditions are met:
    The bird undergoes a thorough examination by a certified Avian Vet.
    The Seller is supplied with a copy of the examination results, including blood work, tissue, fecal and other culture results (gram stains, etc).
    Each bird acquired from Tinsel Tiels Aviary is quarantined for no less than 90 days in an   air space separate from the Buyer's other birds.
    Should the bird acquired from Tinsel Tiels Aviary die within the 72-hour period, the bird must be refrigerated immediately. Do NOT freeze the bird, it will render necropsy impossible. It must then be taken to an Avian Vet for necropsy.
    Refunds/exchanges will not be offered unless your vet can provide evidence the bird was ill/infected at the time of delivery to the Buyer.
    Leg bands cannot be removed.
    *Buyer is responsible for vet charges, no exceptions